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Terms & Conditions

At Who’s Walking Who?

Dog Walkers, the safety and well-being of all dogs are paramount. If your dog is not castrated, please inform us in advance, as this information is crucial to preventing any potential unwanted aggression from neutered dogs.

 

Cancellation Policy: We appreciate a minimum of 24 hours notice for cancellations to accommodate schedule adjustments. Failure to provide timely notice will result in a charge

Collection and drop off times mean your dog will be with us for 2.5 to 3 hours average

Drop offs for dogs at our house not before 8am or after 5pm 

Morning collection from 8am

Afternoon collection from 11:30am

Dogs will be out the house for their walk for approx 2.5-3hours

Kindly ensure your dogs been out the house for their ablutions as they will in the van for potentially 45 mins

If your dog experiences carsickness, please avoid feeding them before the walk. Otherwise, there will be a £10 cleaning fee.

If you require a specific collection/drop off time please tell us the evening before so we can plan our route accordingly 

Where possible can payment please be prompt as we invoice in arrears

Accept that there can be delays on the road. If significant we will let the owner know of any delay

Please follow us on Facebook for daily videos of your dogs walks Facebook name whoswalkingwhojules 

 

We value the trust you place in us to care for your furry friends! 🐾

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